Assistant Branch Manager - Kamloops - Hub International Canada West ULC (Canada West) ID-648
Description
We're HUB, a leading insurance brokerage ranked 5th globally.
Our mission is to provide exceptional insurance solutions and outstanding customer service. We foster a dynamic, inclusive work environment where employees thrive and grow.
The Opportunity
We seek an Insurance Assistant Branch Manager who is passionate about developing people, growing the business, and thriving in a high-paced environment.
The ideal candidate is a self-starter, goal-oriented, and enjoys problem-solving while maintaining a client-centric approach.
Key Responsibilities:
- Assist in managing daily branch operations for efficiency and effectiveness.
- Lead, mentor, and develop a team of sales and customer service representatives.
- Drive business growth by identifying new sales opportunities.
- Maintain a sense of urgency to meet and exceed sales targets and operational goals.
- Foster a positive, productive work environment that encourages teamwork and high performance.
- Handle large volumes of work with high accuracy and attention to detail.
- Resolve client issues and challenges proactively.
- Implement and oversee branch marketing and sales strategies.
- Ensure compliance with company policies and regulatory requirements.
- Continuously assess and improve branch processes for optimal performance.
Qualifications:
- Strong leadership skills with a passion for developing team members.
- Demonstrated ability to grow business sales and manage branch operations effectively.
- Excellent problem-solving skills with a client-oriented approach.
- Ability to thrive in a fast-paced, high-volume environment.
- Strong organizational skills and attention to detail.
- Exceptional communication and interpersonal skills.
- Self-managing and self-starting with a strong drive to achieve goals.
- Minimum 2 years' experience in the insurance industry preferred.
- Level 2 General Insurance License.
- Industry designation an asset (CAIB, CIP, FCIP, CRM).
A Day in the Life:
Business Development:
- Develop annual business plan to meet targets and maximize opportunities.
- Assess local market and identify opportunities to obtain new clients.
- Ensure excellent and consistent client service experience.
- Adopt best practices for the branch.
- Maximize opportunities for efficiency.
- Participate actively in business and industry communities.
- Other duties as assigned.
Talent Management Responsibilities:
- Provide a positive work environment that attracts and retains talent.
- Support team members to achieve their highest performance potential.
- Clear, concise, and consistent communication.
- Assist Branch Manager in recruitment and selection procedures.
Operational Responsibilities:
- Manage operational aspects of the branch, including corporate branding.
- Ensure safekeeping of company assets.
- Apply corporate policies and procedures effectively.
Why Join HUB?
- Enjoy making friends and working with amazing people.
- We work hard and play hard.
- Paid day off for your birthday.
- Paid half a day off for volunteering in your community.
- Room to grow within the organization.
- Lots of company perks, benefits, RRSP matching, and great compensation.
Your Future with HUB:
Choose a career with HUB and create a future combining a diverse, challenging work environment with financial security and career satisfaction.
At HUB, we value education and continuous learning, and we will assist you along your career development path.
What Makes Us Different?
Our Vision:
To be everywhere risk exists – today and tomorrow. Helping protect what matters most.
Our Mission:
To protect and support the aspirations of individuals, families, and businesses. To empower our employees to learn, grow, and make a difference in their communities.
Our Core Values:
- Entrepreneurship: We encourage innovation and educated risk-taking.
- Integrity: We do the right thing every time.
- Teamwork: We work together to maximize results.
- Accountability: We measure and take responsibility for outcomes.
- Service: We serve customers, communities, and colleagues.