AWS MS Engineer (Typescript OR Node.js)--Remote in Canada except Quebec ID-1108
At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.
TTEC Digital seeks an AWS MS Engineer to join our Managed Services development team. This is a REMOTE role located in the US.
The TTEC Digital AWS Partner Practice, comprised of over 150 brilliant experts, has been recognized with best-in-class awards from AWS and was the first signed Amazon Connect partner globally. It delivered over 500 AWS customer launches, which improved customer experience (CX) for more than 3.5 million conversations to date.
As part of our AWS MS Engineering development team, working REMOTELY in the US, you will work with our enterprise-level clients providing medium to advanced troubleshooting support services in AWS Serverless Concepts and Services. Our engineers will work with established customers to maintain the recurring revenue center in business.
What You'll Be Doing
About Us
TTEC Digital and our 1,800+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and Engage. When clients have a holistic need, they can draw from these independently managed centers of excellence, TTEC Digital and TTEC Engage.
We are also delighted to share that TTEC has been awarded the Great Place To Work 2024-2025 certification based on outstanding employee experience across 14 countries.
TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability. TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity.
Rarely do applicants meet all desired job qualifications, so if you feel you would succeed in the role above, please take a moment and share your qualifications.
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Remote Customer Support, $45/hr, Part-Time, College Student
Customer Support, $40/hr, Remote, Evening, No Experience
Virtual Assistant, $42/hr, Evening, Remote, No Degree
Remote Phone Job, $40/hr, Part-Time, No Experience Required
Data Entry, $45/hr, Remote, Evening, No Experience Required
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Phone Job, $50/hr, Remote, Part-Time, College Student
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Customer Support, $42/hr, Weekend Job, Remote, No Degree
Virtual Assistant, $50/hr, Evening, Remote, College Student
Virtual Assistant, $42/hr, Evening, Remote, No Degree
Virtual Assistant, No Degree, $40/hr, Remote, Part-Time
Live Chat Support, $50/hr, Remote, Night Shift, No Degree
Live Chat Support, $40/hr, Part-Time, Remote, No Degree
Customer Support, $35/hr, Night Job, Remote, No Experience
Phone Support, Remote, $42/hr, Evening/Night Shift
Weekend Data Entry, $40/hr, Remote, No Experience
Remote Live Chat, $45/hr, College Student, No Experience
Remote Phone Job, $50/hr, College Student, Night Shift
Remote Customer Support, $40/hr, No Degree, Evening Job
Remote Data Entry, $45/hr, No Degree, Weekend, Night Job
Part-Time Data Entry, $45/hr, Remote, College Student Friendly
Remote Customer Support, $35/hr, Night Shift, No Degree
Live Chat Support, Remote, $40/hr, Night Shift, College Student
Remote Customer Support, $40/hr, No Experience, Part-Time
Virtual Assistant, $40/hr, Remote, Night Shift, No Experience
Virtual Assistant, $42/hr, Remote, Weekend, Entry Level
Data Entry, No Experience, $50/hr, Remote, College Student
Customer Support, $40/hr, Remote, Evening, No Experience
TTEC Digital seeks an AWS MS Engineer to join our Managed Services development team. This is a REMOTE role located in the US.
The TTEC Digital AWS Partner Practice, comprised of over 150 brilliant experts, has been recognized with best-in-class awards from AWS and was the first signed Amazon Connect partner globally. It delivered over 500 AWS customer launches, which improved customer experience (CX) for more than 3.5 million conversations to date.
As part of our AWS MS Engineering development team, working REMOTELY in the US, you will work with our enterprise-level clients providing medium to advanced troubleshooting support services in AWS Serverless Concepts and Services. Our engineers will work with established customers to maintain the recurring revenue center in business.
What You'll Be Doing
- Works with a variety of clients and projects to maintain customer system performance
- Builds and customizes new features in client systems, including web applications, reporting applications, and troubleshooting tools
- Answers trouble tickets and guides customers via email, phone, and video conferences
- Maintains and updates VoiceFoundry products and tools to improve and expand our offerings to clients
- Minimum of 1 year of experience with AWS Serverless concepts and services
- Minimum 1-year experience writing and editing software using vanilla JavaScript, TypeScript, Python, and more specifically, the NodeJS framework.
- Ability to troubleshoot malfunctioning systems, collaborate with customers and with teammates to solve problems without much guidance
- Clear communication and a sense of urgency is important.
- Curiosity is important in helping these engineers to determine the best way to build enhancements into client systems.
About Us
TTEC Digital and our 1,800+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and Engage. When clients have a holistic need, they can draw from these independently managed centers of excellence, TTEC Digital and TTEC Engage.
We are also delighted to share that TTEC has been awarded the Great Place To Work 2024-2025 certification based on outstanding employee experience across 14 countries.
TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability. TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity.
Rarely do applicants meet all desired job qualifications, so if you feel you would succeed in the role above, please take a moment and share your qualifications.
