Business Analyst / Project Manager - Hybrid - Sudbury ID-896
We are recruiting Business Analyst for our client. This role is fully on site.
Key Responsibilities
- Requirements Gathering & Analysis
- Collaborate with stakeholders, subject matter experts, and technical teams to gather and document business requirements.
- Analyze data, workflows, and business processes to identify inefficiencies and propose solutions.
- Translate business needs into detailed functional specifications and technical requirements.
- Project Management
- Lead or contribute to projects by establishing deliverables, timelines, and milestones to ensure on-time and on-budget delivery.
- Develop project plans, risk mitigation strategies, and status reports.
- Monitor project progress and resolve any issues or delays promptly.
- Stakeholder Collaboration & Management
- Build strong working relationships with stakeholders across various departments, including executive leadership, IT teams, and external partners.
- Facilitate meetings, workshops, and presentations to ensure clear communication and buy-in from stakeholders.
- Manage stakeholder expectations and align them with project goals and deliverables.
- Process Improvement & Strategy
- Evaluate current business processes and suggest optimizations for efficiency and quality improvement.
- Provide recommendations that align with organizational objectives and industry best practices.
- Assist in creating user manuals and providing staff training as needed.
- Documentation & Reporting
- Create and maintain comprehensive documentation, including business requirement documents (BRDs), functional requirement documents (FRDs), and user stories.
- Prepare reports and dashboards, sharing insights that guide decision-making.
Required Skills & Qualifications
- Education & Experience
- Bachelor’s degree in Business Administration, Information Technology, or a related field.
- 3-5 years of experience as a Business Analyst with exposure to project management roles.
- Technical & Analytical Competencies
- Proficiency in data analysis tools and techniques, and familiarity with project management software (e.g., JIRA, Microsoft Project, or Trello).
- Knowledge of diagramming tools (e.g., Visio or Lucidchart) for process flow and modeling.
- Preferable familiarity with technical systems like ERP or CRM platforms.
- Project Management Skills
- Basic understanding of project lifecycles and methodologies, including Agile and Waterfall principles.
- Experience managing multiple projects simultaneously, prioritizing workloads effectively.
- Stakeholder & Communication Expertise
- Proven experience liaising with diverse stakeholders, managing their needs, and resolving conflicts.
- Ability to write clear documentation and present findings to technical and non-technical audiences.
- Soft Skills
- Strong problem-solving and critical-thinking ability.
- Team player with strong organizational and multitasking skills.
- Adaptable to dynamic work environments and fast-paced projects.
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