Collection and Payments Assistant – Paris, Remote job id-1241

June 7, 2025

Join our growing Finance team to support the company’s expansion and help achieve our ambitious goals. In this role, you will assist with key financial processes and contribute to the efficient running of the department.

Your main responsibility will be to support our experienced Sales Admin about the Customer cash collection process :

Sent first reminders : identify customers with recent due invoices to notice and send them payments reminder based on our collection plan

Follow-up with customers answers to our reminders : to ensure they have all needed information to process the payment

Identify blocking situations : assess when standard reminders are not enough to collect cash, and define best actions to do next based on our processes. Ask our Sales Admin or your coach for help when needed

Manage our shared billing e-mail address : answer customers and sales team requests promptly, to help our customer process our invoices smoothly

Customer Direct Debits: Leveraging on your knowledge of our customers due amounts, assist with setting up and managing direct debit collections from customers

Your other responsibilities will include the following:

Vendor Payments: once vendor invoices are booked by our accounting department, you will process vendor payments accurately and on time, ensuring strong relationships and avoiding delays.

Expense Claims: Support employees in submitting and processing their expense claims in line with company policies.

These responsibilities may evolve based on your skills and experience. This role reports to the Head of Order to Cash & Treasury.

Within 1 month, you will:

Become a Trello expert and graduate in Convexity through our onboarding process

Understand our product offering through training

Learn about our several entities, SaaS business model, KPIs reported and financial processes and tools Meet 360Learners through virtual coffees

Discover the activities for which you will be responsible, and the tools used to perform them

Within 3 months, you will:

Participate in the customer collection process for all our entities, supporting our experienced sales admin and interaction with our sales team, our legal team, and our customer

Own the vendor payment process for all our entities

Own the customer direct debit process and our checks cash in process for all our entities

Support our employees about the expenses’ reimbursement process

Within 6 months, you will:

Directly participate in key initiatives and strategies to continually improve the quality and efficiency of processes and systems

Within 9-12 months, you will:

Bring more support to your team by owning new Finance processes and activities based on your skills

The Skill Set:

Proven experience in similar Cash Collection activities; SaaS experience is a plus.

Proficient in Excel/Google Sheets; familiarity with tools like Salesforce, Upflow, NetSuite, Yooz, or Navan is an advantage.

Strong understanding of basic customer and vendor accounting principles for payments and collections.

Comfortable working in a data-driven environment, with the ability to manage large datasets and apply a business-oriented approach.

Organized, detail-oriented, and able to thrive in a fast-paced, growth-focused environment.

Fluent French / B2 level or equivalent (US/UK)

Enthusiasm for our working environment explained here: https://bit.ly/Convexity_360L

What we offer:

Compensation: Package includes base salary, a variable component and equity 📈

Benefits/Perks: Work From Home stipend, RTT, lunch vouchers, medical insurance, gym subscription, 1 month parental leave for the second parent.

Balance: Flexible hours, full remote work possible anywhere in France 🏠

Diversity, Equity, and Inclusion: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝

Corporate Social Responsibility: Review our CSR Charter: https://360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍

Culture: A framework that will help you make an impact – envision our way of working and our Convexity Culture: https://bit.ly/Convexity_360L & find out more about the teams, product and processes https://bit.ly/42H1ggC 🚀👩🏻💻🏆

Interview Process:

Phone screen with our Talent Acquisition Manager

Discovery Meeting with our Head of Order to Cash and Treasury

Case study with our Head of Order to Cash and Treasury and a team member

Clarification Meeting with our General accountant or our AR accountant & our Director of Accounting

Culture-fit interview with our Chief Financial Officer

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