Senior UX Designer, Workforce Solutions - Talent Products ID-927

May 27, 2025

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need talented, bright, and driven people. If you'd like to help us build the place where people can find and buy anything online, this is your chance to make history. Join us to create innovative capabilities for Amazon's Associates, managers, and leaders to support the evolution of People eXperience and Technology (PXT). The Workforce Solutions team builds and delivers world-class products/services for Amazon’s employees worldwide. We believe that happy Amazon customers start with happy Amazon employees!

This design role will define future experiences impacting employee engagement and career growth. The individual should have a passion for understanding user needs, business, and solving through design. The UX designer will work directly with senior leaders, engineering, operations, research science, and product management to identify strategic opportunities to enhance our experiences.

Key job responsibilities

Partner with engineering and product management teams to execute and deliver successful products and services, using a customer-focused, iterative design process.
Lead UX efforts across teams, setting design direction, driving discussions, and participating in delivery, planning, and coordination.
Determine the best UX solutions based on customer feedback and business goals, and help set overall direction, identifying challenges and adapting as needed.
Utilize storytelling and presentation skills to communicate design strategies, outcomes, and deliverables to stakeholders.
Create high-quality deliverables aligned with UX goals and priorities, and seek opportunities to improve team efficiency and processes.
Leverage and extend established UX techniques, templates, and assets; propose new solutions or optimize existing ones; promote UX artifact reuse and consistency.
Foster collaborative cross-discipline dynamics and set an example for best practices.
Mentor junior UX resources in best practices, processes, and methodologies.

A day in the life

You will draw from customer insights, business requirements, and research data to ideate innovative solutions. Strong storytelling and presentation skills are essential to communicate design strategies and outcomes to stakeholders and senior leadership. The role requires thriving in a fast-paced environment, with strong problem-solving skills, independence, and team collaboration.

About the team

Workforce Solutions (WS) provides integrated, people-focused solutions to streamline hiring, promote transparency, and improve workforce engagement and mobility. We prioritize customer-centric approaches by tailoring capabilities and processes to meet customer needs and match individuals to opportunities through our services.

BASIC QUALIFICATIONS

PREFERRED QUALIFICATIONS

Experience applying Scrum to visual or UX design processes
Experience designing complex workflows

Amazon is an equal opportunity employer and does not discriminate based on protected veteran status, disability, or other protected categories. If you need workplace accommodations during the application or onboarding process, visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.

Our compensation reflects labor costs across US markets, ranging from $127,100/year to $211,600/year, based on location, skills, and experience. Additional benefits include equity, sign-on payments, and comprehensive medical and financial benefits. For more details, visit https://www.aboutamazon.com/workplace/employee-benefits. The position remains open until filled. Applicants should apply via our career site.

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