Client Service Representative ID-383

About Us

Hemworld is a 15-year-old award-winning digital marketing agency based in Pune, helping brands across industries grow digitally through innovative and performance-driven strategies. We specialize in SEO, website design, social media marketing, and digital growth solutions.

We are looking for a proactive, communication-savvy, and detail-oriented individual to join our growing team as a Client Service & Support Executive.

Key Responsibilities

  • Act as the first point of contact for client queries and communications.
  • Coordinate with internal teams to ensure client deliverables are on track.
  • Manage client accounts, follow up for feedback and updates.
  • Assist in onboarding new clients and maintaining documentation.
  • Track performance reports and share timely updates with clients.
  • Maintain a professional and positive relationship with clients at all times.

Who Can Apply

  • Freshers or candidates with up to 1 year of experience.
  • Excellent written and verbal communication skills in English.
  • Comfortable using email, Excel/Google Sheets, WhatsApp, and CRM tools.
  • Strong coordination, follow-up, and organizational skills.
  • Passionate about client success, punctual, and responsible.
  • Should have a laptop and stable internet connection.

Job Types: Full-time, Fresher

Pay: ₹7,000.00 - ₹15,000.00 per month

Schedule:

  • Day shift

Education:

  • Master's (Required)

Experience:

  • client service: 1 year (Required)

Language:

  • English (Required)
  • Hindi (Preferred)

Work Location: Remote

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