Student Worker, Financial Services ID-530

Job Description
The Student Worker in the Financial Services department is primarily responsible for managing daily procedures for the department and managing customer and vendor relationships. This position will work with multiple teams including Accounts Receivable, Cash Application, and Accounts Payable, as deemed appropriate by the leadership of the department.

Responsibilities

• Process, print and transmit invoices.
• Manage customer account balances and identify delinquent payment situations.
• Review customer terms, paperwork and shipment details to ensure accurate invoicing.
• Other duties and projects, as assigned.
• Improve quality, productivity, and effectiveness through the Quality Process in the handling of internal and external customers.
• Work on specific projects as they arise, such as gathering credit report data, organizing and printing correspondence to customers, and entering invoice data into online systems.
• Determine root cause issue for late payments and implement problem solving solutions to prevent future late payments either from customers (A/R) or vendors (A/P).
• Review and approve vendor invoices, setups, and corrections.
• Image carrier invoices and index for payment processing and records storage.
• Resolve account past due issues, billing disputes, misapplied payments, and other requests, as needed, to ensure accurate and timely payment of invoices.
• Resolve customer disputes and rejections and perform root cause analysis with invoice transmission.
• Work to ensure customer and carrier relationships are maintained.
• Apply cash as it is received from customer.

Requirements
Education:

• High School Diploma / GED, required
• Pursuing Bachelor's Degree

Experience:

• No prior experience necessary

Computer Skills:

• Proficient in Microsoft Office Suite, preferred

Additional Requirements:

• Must be able to maintain highly confidential information.

Competencies:

• Active Learning
• Flexibility and Adaptability
• Initiative
• Interpersonal Relationships
• Managing Multiple Priorities
• Problem Solving