Content Moderator – Yelp, Spam Comment Removal Specialist – The Elite Job In Philippines ID-1319

Job Description

 

 

 

Yelp is a dynamic and industry-leading platform that connects people with great local businesses. Our mission is to help people discover and connect with businesses in their local communities. We’re committed to promoting transparency and trust in the world of reviews and recommendations. Job Description: Are you passionate about maintaining a safe and reliable online community? Are you adept at identifying and removing spam comments and irrelevant content? If so, we have an exciting opportunity for you to join our team as a Content Moderator – Yelp, Spam Comment Removal Specialist.

 

 

 

Job Responsibilities:

 

 

 

Review and moderate user-generated content on the Yelp platform.

 

Identify and remove spam comments, fake reviews, and irrelevant content while adhering to company guidelines and policies.

 

Ensure that all content complies with Yelp’s content standards and community guidelines.

 

Collaborate with cross-functional teams to report and escalate issues as needed.

 

Provide excellent customer service by addressing user concerns and inquiries related to content moderation.

 

Stay updated on industry trends and best practices in content moderation to continuously improve processes.

 

 

 

Required Skills and Qualifications:

 

 

 

Strong attention to detail and a keen eye for identifying spam and irrelevant content.

 

Excellent written and verbal communication skills in English.

 

Ability to work independently and make decisions in a fast-paced environment.

 

Familiarity with Yelp’s platform and community guidelines (training provided).

 

Strong organizational and time-management skills.

 

Ability to maintain professionalism and empathy when dealing with user concerns.

 

 

 

Why Yelp:

 

 

 

 

 

 

 

Competitive salary and benefits package.

 

Opportunity to be part of a vibrant and innovative company.

 

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